Thank you for shopping at Babies Blessings. This Shipping Policy outlines how we handle the shipping and delivery of your orders. Our main objective is to offer a transparent, timely, and secure delivery experience for all our customers.
1. Free Shipping Offer
For clothing orders over £100, we offer free shipping. This applies only to clothing items and is automatically calculated during the checkout process.
2. Shipping Providers
Clothing Orders: We primarily use Royal Mail Second Class Signed For to ensure timely and secure delivery of your clothing items.
Prams and Hardware: These items might be dropshipped directly from the manufacturer. Please note that the delivery process for these items might differ, and specific details may be provided at the time of purchase.
3. Shipping Times
Royal Mail Second Class Signed For: Typically, your order will be delivered within 2-3 working days (excluding weekends and bank holidays) after dispatch. However, during peak seasons or unforeseen circumstances, slight delays might occur.
Dropshipped Items: Delivery times for prams and hardware might vary based on the manufacturer’s location and shipping practices. Customers will be informed of the expected delivery time at the time of purchase.
4. Shipping Costs
Shipping charges, unless qualifying for the free shipping offer, vary based on the size, weight, and destination of your order. All shipping costs will be highlighted at checkout before the final payment.
5. Tracking Your Order
Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking number, allowing you to monitor your package’s progress.
For dropshipped items, tracking details, if available, will be provided by the respective manufacturer.
6. Signature Requirement
All orders shipped via Royal Mail Second Class Signed For will require a signature upon delivery, ensuring the security of your purchase. If you’re not available at the time of delivery, a note will be left by Royal Mail with instructions on how to retrieve your package.
7. Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We aim to resolve any issues swiftly.
8. Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address provided, or if no one is available to accept the delivery after multiple attempts, the customer will be responsible for all shipping costs incurred.
9. Changes to the Shipping Policy
We reserve the right to change this shipping policy at any time. We recommend regularly reviewing this policy to stay informed about our shipping practices.
For any shipping-related inquiries, please contact:
Babies Blessings
194 York Road
Hartlepool
TS26 9EB
Phone: 01429 271274
Email: orders@babiesblessings.co.uk
Thank you for choosing Babies Blessings for your shopping needs. We strive to offer a seamless and pleasant shipping experience for our customers.
